Privacy policy

Last updated October 2026. Seven Seas Retail Ltd., 2328 W 4th Ave, Vancouver, BC.

What we collect

Orders: when you order pickup or delivery, Toast (our point-of-sale and ordering provider) collects your name, contact details and payment information under its own privacy policy. We see the order details needed to prepare it.

7 Seas Loyalty Program: if you join our loyalty program, Toast stores your phone number or email and your purchase history so you can earn and redeem points.

The Fresh List: if you sign up, we store your name, mobile number and/or email and the days you chose, in our customer messaging system, so we can send you the list on those days. You can unsubscribe any time by replying STOP or using the link in any email.

Chat widget and text messages: if you opt in through the chat widget or the Fresh List, your name and mobile number are stored in our messaging system (LeadConnector) with the date and source of your consent, so we can send the messages you asked for. Reply STOP any time.

Contact form: what you type, plus your email, so we can reply.

Cookies and analytics: we use Google Analytics and Microsoft Clarity to understand how the site is used, and a Meta (Facebook/Instagram) pixel to measure our ads. None of these set cookies until you click Accept on the cookie notice; if you click No thanks, only cookieless, anonymous page counts are recorded. You can change your mind by clearing this site's data in your browser.

What we don't do

We don't sell your information. We don't send marketing without your consent. We don't use our wholesale customers' details for retail marketing.

Your choices

Use the contact form or call the store to see, correct or delete what we hold about you.